Frequently Asked Questions

How do I write a great web listing?

Your web listing has to be enticing while being as informative as possible. Write it from a third person voice, as though you are talking about your business from someone else’s perspective. For example, Joe’s Bar has live music every night (rather than ‘We have live music every night).

Make sure to include a location, opening times, contact details and information on what the visitor should expect. Ensure your web listing includes everything applicable that you offer, the more information we have the more areas we can promote your product or service. If there are changes throughout the year, make sure to keep us informed.

What section on the website will I be listed under?

You will be placed in the category most relevant to the product you offer. Your listing will appear in one section and one category within that section. If relevant, you can also be tagged in up to two sub-categories.

For example, if you offer a walking tour that covers political history, your listing will be placed in See & Do > Sightseeing Tours and tagged as ‘Walking Tour’ and ‘Political History’ tour.

How do I promote my events and offers?

You can submit events and offers to be included on our website by sending a completed form to digital@visitbelfast.com along with high quality supporting imagery. Events and offers must be something different from your usual offering, confined to a specific time frame. For example, a one-off tour or a special discount you’re running for two weeks only. Like web listings, make sure your events and offers form contain a times, dates, locations and enticing content written in the third person.

How do I get included in online marketing and social media?

By having a listing on our website, and by regularly submitting events and offers, you will be considered for inclusion in our online marketing, which includes ezines, blog content, and social media activity. Our busy digital team includes relevant and engaging content from partners where possible, however it helps if you provide tailored, up-to-date content with striking imagery that could run alongside seasonal themes such as Halloween, Christmas and Father’s Day etc. You could also consider running a competition with us. Send all digital content to digital@visitbelfast.com.

What payment methods do Visit Belfast take?

You can pay for your partnership and additional commercial activity with Visit Belfast by cheque or electronic bank transfer (BACS). Cheques should be made payable to Visit Belfast. BACs details are included on the application form. If you require a VAT receipt you must complete a trade credit form before we can issue an invoice for payment.

How do I ticket with Visit Belfast?

Visit Belfast provide a city centre box office service. To find out more contact our ticketing team on 028 9024 6609.

How do I enhance my partnership?

There are many ways to get the most out of your partnership.  Keep in regular touch with us, making sure your web listing is up to date, you have submitted events and offers, you have supplied great photographs and we know of any changes or new offerings.

We have a wide range of marketing platforms to further boost your profile either in house or online. Download our latest Marketing and Sales Opportunities booklet for more information.

How do I share corporate news with the tourism industry?

If your business has any corporate news, make sure and share it with our PR and communications team. Corporate news can include an award win, new jobs created, launch of a new product or service. As applicable, your press release could be shared on our corporate website, Twitter (@visitbelfastorg) or included in our monthly industry newsletter. Please send corporate news to our PR manager Judith Carville: JudithCarville@visitbelfast.com.

Why should I attend the networking events?

There are many networking opportunities as part of your Visit Belfast partnership across the year, from the Annual General Meeting to the quarterly industry briefings.  These are a great opportunity to share ideas and make connections across the tourism industry, so make sure and bring your business cards.

How do I brief Visit Belfast Welcome Centre staff?

If you have a new product or offering that is of interest to visitors, send in the details and request to brief the welcome staff.  This is a great opportunity to pitch your product to the front facing staff, the more they know the better they can sell. Staff briefings typically happen on Wednesday mornings, please contact Visitor Services Manager, Alison McLaughlin for more information: AlisonMcLaughlin@visitbelfast.com.

Useful Downloads

File Type Size Date
Visit Belfast Partner Web Listing Form 2018 19 KB | 15 May 2020 DOCX 19 KB 15 May 2020
Visit-Belfast-2020-Partner-Application-Form 154 KB | 15 May 2020 DOC 154 KB 15 May 2020
Conference Venue Partner Web Form 112 KB | 15 May 2020 DOC 112 KB 15 May 2020
Supplier Partner Web Form 71 KB | 15 May 2020 DOC 71 KB 15 May 2020
Submit an Event to Visit Belfast 85 KB | 15 May 2020 DOCX 85 KB 15 May 2020
Submit an Offer to Visit Belfast 101 KB | 15 May 2020 DOC 101 KB 15 May 2020
Visit Belfast Partner Terms and Conditions 2020 113 KB | 8 June 2020 DOC 113 KB 8 June 2020

Interested in finding out more about partnership with Visit Belfast? Contact our Commercial Partnership Manager, Martha McCabe: MarthaMcCabe@visitbelfast.com or call 028 90239026.