Role Details
| Closing Date: | 31st January 2025 12:00pm |
|---|---|
| Company / Division: | Visit Belfast |
| Website: | https://visitbelfast.com/ |
| Location: | Cruise Welcome Hub |
| Salary: | £12 p/h |
| Contract Type: | Part-Time, Seasonal |
Job Description
Reporting to the Cruise Co-Ordinators or the Head of Visitor Services Operations. Travel Advisors are responsible for the provision of an efficient and comprehensive information service primarily for visitors arriving in Belfast and Northern Ireland but also for Northern Ireland residents.
Visit Belfast is looking for seasonal Travel Advisors based at the Cruise Welcome Hub in Belfast Harbour.
DUTIES AND RESPONSIBILITIES:
- Provide an information service on attractions, transport, tours, events, places of interest etc. in Belfast and Northern Ireland for tourists and Northern Ireland residents visiting the Cruise Welcome Hub.
- The booking of transport and tour tickets, sale of literature, other goods and services and associated cash handling.
- The selling, cross-selling, up-selling for events, tours, festivals through VB’s ticketing system.
- Occasional sales of gifts through the gift shop, including reaching daily sales targets.
- Occasional replenish stock levels when needed, making sure the full range is on the shop floor where possible.
- The daily recording and monitoring of all enquiries and sales from whatever source and completion of the required format.
- The daily maintenance of information files and records and racking of literature displays.
- Completion of Visitor Satisfaction Surveys to the required set targets.
- The provision of any other form of service with which the post holder may be charged in accordance with Visit Belfast’s general activities.
- Undertake other duties as required by management.
Additional Information
For full details please refer to the job description below.
To apply to the role, please submit your CV along with a letter on how you feel you meet the essential criteria for the post, along with an indication if it is the contract or causal hours post to jobs@visitbelfast.com by Friday 31st January at 12pm.
