Congratulations to Malmaison Belfast as they were awarded the top prize of ‘Best Hotel’ at the recent Malmaison annual ‘People Awards.
The Awards recognize the individual and team achievements across the Malmaison Group in 2014.
Over 300 team members, representing each of the 13 hotels in the portfolio, attended the big top themed event in The Woodland Suite at The Belfry. This comes after months of nominations, judging and assessments to determine who would take the stage and receive the top prizees.
Award categories were chosen to recognize all the key disciplines in the business and highlighting unsung heroes such as Night Managers, Deputy General Managers, Financial Controllers and House Keepers. Brand specific awards of General Manager of the Year and Hotel of the Year were hotly contested as all the business has enjoyed a year of strong growth and profitability.
However it was no shock that Malmaison Belfast sashayed away with the top prize. In recognition of their financial performance in the tough competitive market they operate in, their consistent positive customer feedback and mystery guest scores were ahead of the pack.
Upon receiving the award General Manager Lisa Steele commented: ”We are delighted to have won this award and it is testimony of the hard work, dedication and passion from the Belfast team. I am so proud to be part of such an amazing team and it is the highlight of my career.”