The Belfast welcome is legendary, but could more confidence allow us to extend this welcome to all visitors? ‘Embrace the Inclusive Spirit confident communication training’ below will help tourism businesses across Belfast to ensure our welcome is inclusive to all.

Inclusive Tourism Training

Module 1

This is module 1 of 6 of the Embrace the Inclusive Spirit confident communication training course. It explores how to communicate confidently with people who have hearing loss or who are D/deaf, including sign language users.

During the module you will learn about:

1. Different levels of hearing loss
2. Communicating confidently with people with hearing loss
3. Communicating confidently with sign language users
4. Using everyday technology to communicate

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Module 2

This is module 2 of 6 of the Embrace the Inclusive Spirit confident communication training course. It explores how to communicate confidently with people who are blind or partially sighted.

During the module you will learn about:

1. Different forms of visual impairment
2. Communicating with people who are blind or partially sighted
3. Communicating with guide-dog users
4. Guiding people
5. Using everyday technology to communicate

Watch Training Video

Module 3

This is module 3 of 6 of the Embrace the Inclusive Spirit confident communication training course. It explores how to communicate confidently with Autistic people.

During the module you will learn:

1. About Autism
2. How to communicate with Autistic people
3. How to communicate with families with Autistic children
4. About augmentative and alternative communication

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Module 4

This is module 4 of 6 of the Embrace the Inclusive Spirit confident communication training course. It explores how to communicate confidently with people with learning disabilities and their families.

During the module you will learn:

1. About learning disability
2. How to communicate with people who have a learning disability
3. About augmentative and alternative communication

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Module 5

This is module 5 of 6 of the Embrace the Inclusive Spirit confident communication training course. It explores how to communicate confidently with wheelchair and mobility scooter users.

During the module you will learn:

1. About wheelchair and mobility scooter users
2. How to get ready to welcome wheelchair and mobility scooter users
3. How to communicate with wheelchair and mobility scooter user

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Module 6

This is module 6 of 6 of the Embrace the Inclusive Spirit confident communication training course. It explores how to communicate confidently with people who have a non-visible disability.

During the module you will learn:

1. About non-visible disability
2. How to communicate with people who have a non-visible disability

Watch Training Video