The Fitzwilliam Hotel, Belfast has scooped one of the top accolades in the UK hospitality sector, having been named AA Hotel of the Year Northern Ireland 2019-20.
ntroduced in 1992, this award is the AA’s ultimate accolade for hotels in the UK. It is awarded to hotels that are recognised as being outstanding examples in their market. From the small family-run hotel to the most ambitious commercial ventures, hotels of every size and style are potential winners.
Ten years ago, The Fitzwilliam Hotel opened its doors for the first time in the heart of Belfast city centre, next door to The Grand Opera house on Great Victoria Street. A luxurious, AA five-star boutique hotel, with 146 design led guest rooms and affectionately known as ‘The Fitz’ by locals, it is the epitome of style and excellence.
Commenting on the award, Cian Landers, General Manager of The Fitzwilliam Hotel, said: “This is a massive achievement and we are very honoured to have been named the 2019-20 AA Hotel of the Year Northern Ireland.
“This means so much to us and is testament to the efforts of the fantastic team we have here at The Fitzwilliam Hotel, and the continuous effort to ensure we go above and beyond in creating a special experience for all our guests. I am extremely proud of our entire team whose hard work has made this possible. I cannot thank our wonderful management and staff, directors and loyal customers enough for their continued support over the last decade.”
The Fitzwilliam Hotel is dedicated to further developing the unrivalled high standards that they are famous for and to providing the best experience for its customers and has continuously invested in improving the offering available to their customers; both in terms of product and service.
The latest phase of investment saw the addition of a further 16 luxury bedrooms, a stunning new penthouse suite and exceptional meeting rooms. The Penthouse, on the 9th floor is a stand-out space, representing the pinnacle of luxury accommodation with panoramic views over the city, a private wrap-around roof terrace and baby grand piano.
Cian said: “The continuous investment in the Hotel and its people over the last number of years has been recognised by this award and motivates us to continue the journey of perfecting the guest experience at the Fitzwilliam Belfast.”
The Fitzwilliam has been recognised for the excellent service it delivers via a series of prestigious awards including a coveted five-star rating from Tourism NI in 2016. Then last year, the hotel’s exceptional standard of accommodation was then further awarded a five-star rating by the AA, acknowledging its excellence in hospitality. The à la carte restaurant was also presented with an AA Rosette Award for its quality of food and fresh produce.